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can't find moved documents


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I selected move documents and while doing it allowed me to name a new folder but can’t find documents now

Best answer by Jason.Wiswell

Always frustrating!  My recommendation is that whenever you lose track of a document due to move or workflow, etc., use the Search bar and you’ll see most recent documents touched displayed.  You can also leverage a Document Activity report using a Document Moved activity to find them.

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2 replies

Jason.Wiswell
Docusign Employee
  • Docusign Employee
  • 38 replies
  • Answer
  • March 1, 2024

Always frustrating!  My recommendation is that whenever you lose track of a document due to move or workflow, etc., use the Search bar and you’ll see most recent documents touched displayed.  You can also leverage a Document Activity report using a Document Moved activity to find them.


Justin Jiang
Digital Collaborator
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  • Digital Collaborator
  • 205 replies
  • April 17, 2024

It might be in trash by accident.