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Question

Unable to Forward

  • September 30, 2024
  • 2 replies
  • 63 views

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I’m trying to forward a completed file and the system says in red “Unable to Forward” and I don’t know why.  I forward these types of docs all the time and the only possible difference I see is that this is a bigger file.  Help!

2 replies

Hengfeng Ge
Rising Star
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  • Rising Star
  • 511 replies
  • October 1, 2024

could you share a screenshot of your forwarding?

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  • Community Moderator
  • 2554 replies
  • October 24, 2024

Hello @Julie WOR ,

Are you able to provide the information that was previously requested? If so, please do so in a reply to this question so that we can further assist you with your issue.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!