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I had sent an envelope for a prospective employee to her personal email. She's now an employee and I can't figure out how to either update her email address or delete her from my address book and start over. Suggestions?
Solved
How do you update or delete a contact?
- Legacy User
Best answer by Community Expert
Hello,
Thank you for reaching out here in the DocuSign Community.
Have you tried this - How do I manage my contacts?
Please let us know if you need further assistance with anything else and click "Select as Best" below if you find the answer a valid solution to your issue!
You can create a case at https://support.docusign.com/en/contactSupport and a Support agent will contact you, If you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support.
Best regards,
Christopher | DocuSign Community Moderator
- Docusign Employee
- 1935 replies
- Answer
Hello,
Thank you for reaching out here in the DocuSign Community.
Have you tried this - How do I manage my contacts?
Please let us know if you need further assistance with anything else and click "Select as Best" below if you find the answer a valid solution to your issue!
You can create a case at https://support.docusign.com/en/contactSupport and a Support agent will contact you, If you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support.
Best regards,
Christopher | DocuSign Community Moderator
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