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1,200 emails from DocuSign

  • September 9, 2024
  • 2 replies
  • 13 views

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Hi Team,

 

We are currently being sent reminders and our customers are also being sent very OLD contracts from 2014. that documents are to be removed.

how do we stop the emails?

2 replies

Hengfeng Ge
Rising Star
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  • Rising Star
  • 507 replies
  • September 9, 2024

could you provide the screenshot of reminder/expirations and retention setting. please go to these url:

https://admin.docusign.com/reminders-expirations

https://admin.docusign.com/document-retention

 

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  • Community Moderator
  • 2554 replies
  • October 29, 2024

Hello  @United Airlines ,

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Nathaly | Docusign Community Moderator
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