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We use Purview and have word docs protected by information protection that encrypts the docs at time of sending/creation.
When a user uploads doc for e-signature it fails.
What is best process to enable the user to sign these docs?
Solved
Signing documents encrypted by Microsoft Information Protection
- Newcomer
Best answer by JohnSantos
Because the document is encrypted, Docusign does not have the ability to remove protection or read its contents. Consequently, uploads for e-signing will fail. You might want to create a dedicated “signable” Label or Policy.
+18- Valued Contributor
- 975 replies
- Answer
Because the document is encrypted, Docusign does not have the ability to remove protection or read its contents. Consequently, uploads for e-signing will fail. You might want to create a dedicated “signable” Label or Policy.
+8- Community Moderator
- 162 replies
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