+10Hey DocuSign team!
Recently, webforms can be built without having an underlying template assigned to them - which is great for use cases when we need to collect data but there’s no document to sign (like a Google form)
However, I’m curious, are they also billed as envelopes?
In other words, if we submit a standalone webform, will this deduct an envelope from our envelope count?
Here’s the article where standalone webforms are referenced:
And it’s also in the attached screenshot in the red box
Best answer by mrave
The screenshot you provided is related to the new Docusign IAM Maestro offering, which is a workflow engine. This will allow you to include a stand-alone web form into your Maestro workflow to gather data. I doubt the functionality will be available without an IAM subscription.
The pricing and packaging for IAM has not yet been released, which is the reason why sales reps did not understand what your question is referring to. The usage of stand-alone web forms should be included in the IAM subscription, which is most likely to be seat based and therefore independent from the envelope usage.
+11Our plan is billed solely with envelopes usage. I believe standalone web forms won’t be charged.
+10Thank you Justin, what would be the best way to get a 100% firm answer on this one? I’ve asked sales reps and they didn’t understand the difference standalone and normal webforms and told me they don’t have any information about it.
+14The screenshot you provided is related to the new Docusign IAM Maestro offering, which is a workflow engine. This will allow you to include a stand-alone web form into your Maestro workflow to gather data. I doubt the functionality will be available without an IAM subscription.
The pricing and packaging for IAM has not yet been released, which is the reason why sales reps did not understand what your question is referring to. The usage of stand-alone web forms should be included in the IAM subscription, which is most likely to be seat based and therefore independent from the envelope usage.
+15Hi
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
+10Hi! Yes I you’re right the screenshot relates to Maestro, however, webforms can be created standalone currently in the Web Form builder on a Business Pro subscription (not enterprise). So I’m tempted to think that this is because standalone Web forms can be created without the need for them to be part of a Maestro workflow. Does that make sense?
The screenshot you provided is related to the new Docusign IAM Maestro offering, which is a workflow engine. This will allow you to include a stand-alone web form into your Maestro workflow to gather data. I doubt the functionality will be available without an IAM subscription.
The pricing and packaging for IAM has not yet been released, which is the reason why sales reps did not understand what your question is referring to. The usage of stand-alone web forms should be included in the IAM subscription, which is most likely to be seat based and therefore independent from the envelope usage.
+11You said
+15Hi
Thank you for following up.
The same as with PowerForms, Web Forms will require an eSignature template to start their creation process. As this will allow you to collect data that can then be printed on your template’s document for signature.
You can find detailed steps on how to create a new Web Form, here:
Web Forms Overview (Video Tutorial)
Feel free to let us know if you need further assistance with this.
Best regards,
Alejandro R. | Docusign Community Moderator
Please click "Best Answer" below if you find my reply to be a valid solution to your issue!
+10Hi
Webforms do not require a template to be created. I’ve created one without a template. For now, however, it’s not possible to retrieve the web form data. Last time I spoke to Docusign support, they were shooting for
Email from Docusign support confirming it:
+15Hi
Thank you for sharing your experiences.
I have removed the screenshots included in your comments, as they showed your full name.
Please remember that disclosing a full name in the community is not allowed, as it breaks the Community Code of Conduct.
You can find more details on our Community Code of Conduct, here:
https://community.docusign.com/site/terms
Best regards,
Alejandro R. | Docusign Community Moderator
Please click "Best Answer" below if you find my reply to be a valid solution to your issue!
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