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I'm trying to sign a NDA but error keeps coming up "The specified envelope has duplicate recipients."

  • September 17, 2019
  • 1 reply
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Docusign Employee
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I'm trying to sign a NDA but error keeps coming up "The specified envelope has duplicate recipients."

Best answer by Community Expert

If you are a Recipient who is "Needs to Sign" then the only option you really have is to contact the Sender and have then review and correct the envelope. Sounds like somewhere in the envelope creation or workflow they have two of the same Recipient name and email address which is preventing you from Completing your action, however most of the time there is little that a Recipient can do when they are not either the Sender or set to "Allow to Edit".

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  • Community ExpertDocusign Employee
  • Docusign Employee
  • 1935 replies
  • Answer
  • September 17, 2019

If you are a Recipient who is "Needs to Sign" then the only option you really have is to contact the Sender and have then review and correct the envelope. Sounds like somewhere in the envelope creation or workflow they have two of the same Recipient name and email address which is preventing you from Completing your action, however most of the time there is little that a Recipient can do when they are not either the Sender or set to "Allow to Edit".

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