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Just wondering if anyone knows why docusign randomly changes the signing color.  I prefer the customer I’m sending the document to be in yellow however it sometimes randomly changes it to blue and I am unable to change it back.  Kind of annoying.  Nothing in preferences that I can see to set it.

 

Also, Is there a way to increase the duration of inactivity where it logs me out?  Mine is set really short.  Sometimes it logs me out before I’m even able to take a phone call.  Also annoying.

I’d appreciate any info. 

Thanks

Best answer by Pawan Gangwani

@Mayette And for increasing the duration of timeout you can navigate to the signature settings and then “security settings”

If solutions works for you then mark it best!🤗

Thanks!
 

 

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3 replies

Pawan Gangwani
Rising Star
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Hello @Mayette! Hope you doing great.

Welcome to the Community. If you looking for changing the signing color. then go to eSignature and navigate to settings and then click on “Brand”. and here you will get the option of changing color. I am slo attaching some support links below for your reference.

Links: 

1.. Add a Signing Brand for Recipients
2. Customize Themes for Sending Brands

3.Custom Logos for Sending Brands

 

 

Way to Learn | I'd love your feedback | Hit Like | Mark it Best🌈
Kevin.Ponseel
1 person likes this
  • Kevin.Ponseel
    Kevin.Ponseel
Pawan Gangwani
Rising Star
Forum|alt.badge.img+13

@Mayette And for increasing the duration of timeout you can navigate to the signature settings and then “security settings”

If solutions works for you then mark it best!🤗

Thanks!
 

 

Way to Learn | I'd love your feedback | Hit Like | Mark it Best🌈
Kevin.Ponseel
1 person likes this
  • Kevin.Ponseel
    Kevin.Ponseel
N
Community Moderator
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  • nathaly.mongeCommunity Moderator
  • Community Moderator
  • 2554 replies
  • June 27, 2024

Hello @Mayette ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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