I’m getting this error trying to log in, because I need to access a document that I signed. The link from the original document still lives, but it only takes me to the first page of the document, then I have to ‘sign up’ with Docusign to see the rest of the document. So, I register, or sign up. Then, trying to login, this persistent error presents: “Sorry, there was a problem loading your account features. Please contact Docusign Support for assistance.” Two chatbots provided zero meaningful or quality assistance, and a form that I filled out to Docusign support remains unanswered. If anyone knows what I should do next, I am all ears.
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