Back to Docusign.com
Hi, Once in Docusign how do I change a designation of a person that was inserted incorrectly
Solved
Change of Designation
+2- Newcomer
- 3 replies
Best answer by mrave
If you used the “Title” field in Docusign eSignature, this is a taken from the profile of the recipient of entered manually if not present on their profile.
You cannot change the value, even as the sender. Solely the recipient it able to provide a different value when he is signing the document. After the recipient has completed their action, it cannot be changed anymore (neither by the recipient nor the sender).
If you have the setting “Write initial value when sending an envelope” active in your account, this reflects the current value stored in the profile of the recipient and he may update it when signing.
+14- Docusign Employee
- 639 replies
Hello,
You are welcome to the Docusign Community!
If you are the Sender of the envelope then you can Correct it, if the envelope isn’t in Completed status.
Correcting an envelope permits to the sender does changes for those whom not signed yet the document. The Sender can change the recipient’s name and email, add/remove recipients, add new documents, and change signing fields in the document for those whom didn’t sign it yet.
Let me know if I answered your question.
Best,
Alexandre
+2- Newcomer
- 3 replies
Thanks Alexandre
What is need is to change their title and it does all ow me at all. if you can reach out to me via hangout then maybe you can view the document together.
+14- Docusign Employee
- 929 replies
- Answer
If you used the “Title” field in Docusign eSignature, this is a taken from the profile of the recipient of entered manually if not present on their profile.
You cannot change the value, even as the sender. Solely the recipient it able to provide a different value when he is signing the document. After the recipient has completed their action, it cannot be changed anymore (neither by the recipient nor the sender).
If you have the setting “Write initial value when sending an envelope” active in your account, this reflects the current value stored in the profile of the recipient and he may update it when signing.
+15- Community Moderator
- 2070 replies
Hi
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Most helpful members this week
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationJoin the Docusign Community by logging in with your Docusign developer or customer account credentials.
Don’t have an account? You can create a free one when registering.
Note: Partner-specific logins are not available yet. Partners should log in as either a customer or developer
Docusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.