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We signed a contract a couple days ago and we have a question and the sales rep has now ghosted us and does not return any emails. I can’t find a support phone number to call. Can anyone help us get in touch with someone at this company that will assist us with our question. I’m very concerned that the moment we signed a contract, we find it impossible to get any assistance.
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+1- Newcomer
Best answer by David.Schmitz
+15- Valued Contributor
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- Answer
+15- Community Moderator
- 2554 replies
Hello
If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
+2- Newcomer
- 1 reply
That wasn't a response.
the request is:
How do I get hold of real support? There seems to be no email or phone number… pretty simple
+15- Community Moderator
- 2554 replies
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
We apologize for the late reply. Customer support can be contacted via a case that you can create using the following link, if you would like a phone call please select callback as the preffered contact method: https://support.docusign.com/en/contactSupport
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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