Skip to main content
Solved

Progress When Not the Sender, (but Admin)


Forum|alt.badge.img+1

Is there a way for an admin to see the progress of a document when they are not the sender? 

Best answer by Alexandre.Augusto

Hello, @elambert 

 

Welcome to the Docusign Community!

 

Yes, it is.

 

An Admin can run an Envelope report to see the status of all  sent envelopes, filtering by many options as status, sender, etc.

 

If just want to see, that is the recommended way.

 

On cases where an Admin needs to see and take actions in envelopes not sent by him/her, there is the Shared Access in the Users page. It’s possible to see others envelopes and interact. 

 

Let me know if I answered your question.

 

Best,

Alexandre

View Original
Is this content helpful?

2 replies

Alexandre.Augusto
Docusign Employee
Forum|alt.badge.img+14

Hello, @elambert 

 

Welcome to the Docusign Community!

 

Yes, it is.

 

An Admin can run an Envelope report to see the status of all  sent envelopes, filtering by many options as status, sender, etc.

 

If just want to see, that is the recommended way.

 

On cases where an Admin needs to see and take actions in envelopes not sent by him/her, there is the Shared Access in the Users page. It’s possible to see others envelopes and interact. 

 

Let me know if I answered your question.

 

Best,

Alexandre


Forum|alt.badge.img+15

Hi @elambert,

 

I hope you are doing well.

 

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

 

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!