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Stop notifications to user sho shares templates


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If i create a template and share it with other users, I am notified of its completion along with the document itself. Is there a way to prevent this happening? 

I am the admin and want to create templates to share with my user groups and not have them alter them, but for internal compliance purposes I should not have visibility to the completed documents themselves. 

Best answer by Alexandre.Augusto

Yes, @Gil.Parra, it shouldn’t be happening

Because when you create a template and simply shared with others, those others will use the template filling up the recipients names, however if she is using the template via PowerForm then she needs to change the owner (Sender) of the PowerForm, otherwise she will get the envelope in her account.

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4 replies

Alexandre.Augusto
Docusign Employee
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Hello, @Gil.Parra 

 

Welcome to the Docusign Community!

 

In the mentioned template, are you part of the recipients? If so, you’ll be notified due that and will get a completion email at the end with the signed documents.

 

Let me know,

Alexandre 

 

 


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  • Author
  • Docusign Employee
  • 2 replies
  • April 12, 2024

Hi @Alexandre.Augusto, thanks for the note! 

This is actually for a customer, but they confirmed they are not a recipient on the template. She shared the template with another user but is getting completion notifications even though she is not on the recipient list. This seems strange and shouldn't be happening, correct? 


Alexandre.Augusto
Docusign Employee
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Yes, @Gil.Parra, it shouldn’t be happening

Because when you create a template and simply shared with others, those others will use the template filling up the recipients names, however if she is using the template via PowerForm then she needs to change the owner (Sender) of the PowerForm, otherwise she will get the envelope in her account.


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  • Community Moderator
  • 2554 replies
  • April 26, 2024

Hello @Gil.Parra ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!