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Templates and entering numbers

  • February 12, 2024
  • 3 replies
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Hello everyone,

I am using the free version to test out DocuSign for our company.  I’m creating a template and one field I need is for a telephone/cell number.  I can’t seem to get it to work. The number field tells me its an error and wants a number.  

Is there any way to create a telephone/cell number field for a template? Or document for that matter?

Thank you,

Patricia

Best answer by David.Schmitz

@Pat.Sinka A shortfall of the Text validation is there is no option for “telephone” or “cellphone”.  A text field is best in a situation where you need a telephone number entered and if you have the time and ability to set a Custom Validation Regex if you only want certain data entered into that text field. Unfortunately with a Number validation if anything like a dash or brackets are used it will cause an error. There have been a few threads which give Regex examples but it would be nice to see a DocuSign feature where you can set this as a validation since it is very common.

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  • Valued Contributor
  • 557 replies
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  • February 12, 2024

@Pat.Sinka A shortfall of the Text validation is there is no option for “telephone” or “cellphone”.  A text field is best in a situation where you need a telephone number entered and if you have the time and ability to set a Custom Validation Regex if you only want certain data entered into that text field. Unfortunately with a Number validation if anything like a dash or brackets are used it will cause an error. There have been a few threads which give Regex examples but it would be nice to see a DocuSign feature where you can set this as a validation since it is very common.


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  • Newcomer
  • 2 replies
  • February 12, 2024

Thank you, David.  Now that I know that, I will stop trying to make it work and go with “Text” instead.

 

Much appreciated,

Patricia


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  • Community Moderator
  • 2554 replies
  • February 27, 2024

Hello @Pat.Sinka ,


If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!