Back to Docusign.com
I completed and uploaded the CSV File and then got an error saying “There are errors in your bulk list. If you need help fixing or formatting your list, see our help page.Help” The errors seem to be in the Owner 1::Identification column. I want the doucments to be SMS verified. I have tried “Phone/Auth” I have tried “Phone/Auth.” and “SMS/Phone” and SMS/Phone.” What syntax do I need to use in that column?
Solved
Bulk Send upload CSV
+2- Newcomer
- 2 replies
Best answer by Sai.Dandamudi
Hello Shaun
the correct format is Identification column SMS and PhoneNumber for your number. Please test it & let me know if you have further questions on it.
Thankyou
Sai
+7- Docusign Employee
- 59 replies
DocuSign ID Verification cannot be utilized in the Bulk Send CSV feature.https://support.docusign.com/s/document-item?language=en_US&bundleId=wtn1643071711000&topicId=xiv1578456377087.html&_LANG=enus
+2- Newcomer
- 2 replies
I don’t get it. In the link you provided it literally tells you how to set that up. It says phone/auth. But that doesn’t work.
+7- Docusign Employee
- 59 replies
Hello, The sample CSV template includes an option for adding a phone number to the identification section. However, when I attempt to add it, an error occurs as described below. I kindly request your assistance in verifying this issue with our internal team, and I will follow up with you once we have more information. Thank you for your cooperation.
+7- Docusign Employee
- 59 replies
- Answer
Hello Shaun
the correct format is Identification column SMS and PhoneNumber for your number. Please test it & let me know if you have further questions on it.
Thankyou
Sai
+2- Newcomer
- 2 replies
yes SMS worked in Owner 1::Identificatoini column and the recipients phone number in the Owner 1::PhoneNumber column. Thanks!
Docusigns instructions on this are TERRIBLE!!
+7- Docusign Employee
- 59 replies
+15- Community Moderator
- 2070 replies
Hi
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find
Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Most helpful members this week
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationJoin the Docusign Community by logging in with your Docusign developer or customer account credentials.
Don’t have an account? You can create a free one when registering.
Note: Partner-specific logins are not available yet. Partners should log in as either a customer or developer
Docusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.