which mail is working for creating the docusign developer account

Hello, ​@shehzad1186 

Which emails have you tried?

You can use any valid email. 

Important note: Those emails with alias is not accepted anymore, for example: JohnDo+AA@gmail.com or any other using “+” is not accepted.

I hope that helps, if so, I’d appreciate your Like here.

Best,

Alexandre

 @usebeq.edu.mx      

@aluno.ame.apucarana.pr.gov.br                            

i have tried these mails and also many other   but not to avail sir please help me give me some suitable mail that works for creating docusign developer account

​@shehzad1186 Sorry you are having this issue.  Both of those domains should work unless they have been claimed by your Docusign organization administrator.  Check with your Docusign admin to see if that is the case. If not and you continue to have an issue, please open a case with our Customer Support Team by clicking "Continue" below the eSignature option and logging in with your Docusign credentials.  If those domains have been claimed, try using a gmail or outlook account to register instead.

Regards,
Jerry
 

​@shehzad1186 Our customer told us that they can't register their developer account success in recent two months. there was no response after filling in the information and clicking the "Start" button. So we try it in different browser/Computer/IP location/Countries, these issue can reproduce. I wonder if you have encountered the same issue.

We create case with support team and they reply:Sorry for the confuse and inconvenience. The flag raised is false postive. This is caused by our fraud vendor. We are in the process of blocking this logic from our fraud vendor. The issue should be fixed the end of this week. Could you please try this some time next week, if this is still not working, feel free to let me know. I will double check this internally.

It affect lots of our customer, and we continue work with support team. They told this issue will be resolved next week. Maybe you can try it next Monday.

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​@Hengfeng Ge Thanks for your feedback, especially the news from Support.  One of the reasons for filing a Support case is that they often know about things the rest of us don’t, like an issue with the fraud vendor.  Please update us if the problem persists.
Regards,
Jerry

Hello ​@shehzad1186,

I hope you are doing well. I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.