Skip to main content
Question

Remove completion emails sent after signatures are finalized for my signers.


Forum|alt.badge.img

I am developing a project for my comRemove completion emails sent after signatures are finalized for my signers.pany that involves having 5 people sign my envelope, but after all participants have signed, everyone receives an email with the completed document. After the third person, personal information is managed. I have already tried disabling the completion notifications in my DocuSign admin settings, but it still sends the completed document at the end. What solution can I use to prevent certain recipients from receiving the full document at the end?

2 replies

Alexandre.Augusto
Docusign Employee
Forum|alt.badge.img+14

Hello, ​@Adrianll25 

 

As I know so far, you cannot disable the completion notification emails.

If you would like some recipients to see some documents, but others don’t then you can try to use the Visibility Document feature. Depending on how you set the documents inside an envelope some recipients will get access but others don’t, a completion notification email will continue to be sent, however each recipient only receives the document that they signed.

Watch the video about Document Visibility: 

 

I hope that helps, if so, I’d appreciate your Like here.

 

Best,

Alexandre


Forum|alt.badge.img+6
  • Community Moderator
  • 124 replies
  • April 8, 2025

Hello ​@Adrianll25,

I hope you are doing well. I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.