Document visibility in envelope

Hello ​@igutowski 

Welcome to the DocuSign Community!

Document visibility must be enabled for your account by your Docusign administrator. The feature has multiple settings, which specify the options you have when sending documents. The main difference between these options is in whether the feature is available, and if it is, whether you can choose to enable document visibility controls for any documents you send.

You can automatically limit access to your envelope’s documents based on signature fields by selecting “Must sign to view, unless a member of sender's account” or “Must sign to view, unless sender” in Settings>Sending Settings>Document Visibility. For more details on how to work with these options, see:

Fields and Properties

Here is the Complete process: Set Document Visibility

Thanks!

Hi Pawan,

thank you for quick reply. My issue is, that I’m administrator on my own (my own account) but I am not able to change that in settings. There is still pop-up:

How can I solve that problem?

igutowski wrote:

Hi Pawan,

thank you for quick reply. My issue is, that I’m administrator on my own (my own account) but I am not able to change that in settings. There is still pop-up:

How can I solve that problem?

please contact customer support to check the backend settings: https://support.docusign.com/en/contactSupport .

Let us know if you need further assistance with this.

Hello ​@igutowski ,

I hope you are doing well. 

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.

If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find.

Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,
Marco Paulo | Docusign Community Moderator

Hello ​@igutowski 

I hope you are doing well. 

If you found my response to be a useful solution to your question, could you please click the "Best Answer ✅" button at the bottom of the post? 

It helps other community members who might have similar questions. Thank you!

Best regards,
Marco Paulo | Docusign Community Moderator