Skip to main content
Question

e-Signature Serial Number

  • February 19, 2025
  • 3 replies
  • 48 views

Forum|alt.badge.img

Hello. I am wondering if anyone can tell me once a person e-signs a docusign document and the serial number that is generated underneath the signature, is this serial number unique to that particular document signed?  In other words, let’s say a person signs a document on 02-10-25 and a serial number is generated for that e-signature.  And the same person receives a different document from the same company on 02-13-25, a different date, and signs the new document on this different date, will the e-serial number generated for the signature on 02-10-25 be the same serial number or will a new unique serial number be generated for the document signed on the different date? 

 

I am trying to understand if an administrator who sends out documents can use one signature person’s signature and the same signature serial number, for different document signed on different dates for different documents?  Does each new document signing create a new and unique serial number, or can an administrator use one signature for multiple documents, using the same e-signature serial number?  Your response and explanation will be greatly appreciated. JA       

3 replies

Michael.Rave
Docusign Employee
Forum|alt.badge.img+14
  • Docusign Employee
  • 929 replies
  • February 20, 2025

@crim396 

The number you are referring to as the serial number, which is generated under the signature block, is unique per user if the recipient has a DocuSign user account. For recipients without a DocuSign account, the number may change and will be unique to the envelope only.

An administrator sending out documents cannot use one person’s signature for another, regardless of whether the serial number changes. To obtain a signature from a recipient, you need to add them as a recipient. Once they sign the document, their signature will be placed on it, along with the serial number.

If you copy and paste the image of the signature into a different document, it may appear as though the document has been signed by the person, but the certificate of completion will show otherwise.


Forum|alt.badge.img+8
  • Community Moderator
  • 162 replies
  • March 1, 2025

Hello ​@crim396 ,

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Let us know if you need further assistance with this.

Best regards,
Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Forum|alt.badge.img+8
  • Community Moderator
  • 433 replies
  • March 14, 2025

Hello ​@crim396 

I hope you are doing well. 

If you found my response to be a useful solution to your question, could you please click the "Best Answer ✅" button at the bottom of the post? 

It helps other community members who might have similar questions. Thank you!

Best regards,
Marco Paulo | Docusign Community Moderator