+1Hello,
My boss received an envelope for his signature on DocuSign. When he opened the document, the document appeared to be “hidden” (you have to click on it, then the document will populate). The signature portion does appear below the document that is hidden. Does anybody know how this can be done if I want to have the same set up?
Thank you!!
Best answer by Alejandro.Ramos
Hi Jackie,
Welcome to the DocuSign Community!
We are glad to have you here and can't wait to help share as much knowledge as possible.
I understand that you would like to hide documents in your envelopes, and I will clarify the topic for you.
Within DocuSign eSignature you can control recipient access to documents through our Document Visibility feature.
Document Visibility allows you to limit recipient access to documents based on the location of signing fields, and can be manually edited if needed.
For more details on how to work with Document Visibility, see:
Some Things To Know About Document Visibility
Note: Some advanced features and options are supported only in certain DocuSign plans. Your account plan might not support some options discussed in this help topic.
For more information about which options are available for your account, contact your account administrator. Or, visit our Plans and Pricing web page for more details on the features included with your plan.
Compare eSignature plans & pricing
Feel free to let us know if you need further assistance with this.
Thank you for using DocuSign, we hope you have a wonderful rest of your day!
+15Hi Jackie,
Welcome to the DocuSign Community!
We are glad to have you here and can't wait to help share as much knowledge as possible.
I understand that you would like to hide documents in your envelopes, and I will clarify the topic for you.
Within DocuSign eSignature you can control recipient access to documents through our Document Visibility feature.
Document Visibility allows you to limit recipient access to documents based on the location of signing fields, and can be manually edited if needed.
For more details on how to work with Document Visibility, see:
Some Things To Know About Document Visibility
Note: Some advanced features and options are supported only in certain DocuSign plans. Your account plan might not support some options discussed in this help topic.
For more information about which options are available for your account, contact your account administrator. Or, visit our Plans and Pricing web page for more details on the features included with your plan.
Compare eSignature plans & pricing
Feel free to let us know if you need further assistance with this.
Thank you for using DocuSign, we hope you have a wonderful rest of your day!
+15Hi
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find
Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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