Why can't I see my signed envelopes?

I have recently signed three powerform documents. It seems as though I have never signed them/ sent them despite the fact that other signers have received the documents. My email address’s inbox has not received any emails upon the completion of the powerforms. When accessing my docusign accoutn, the ‘Agreements’ tab only contains one of the powerforms, and the powerform folder will load infinitely when pressed (so I can’t attempt to view the documents from that folder either).

It is important that I download the completed documents, but I have no access to them. What am I to do now? 

Any help is appreciated.