Skip to main content
Solved

Adopted a signature but cannot change it afterwards

  • December 1, 2024
  • 1 reply
  • 99 views

Forum|alt.badge.img+1

Hi,

I received an email link to a DocuSign document, and in the signature section I created a new signature and adopted it but noticed afterwards that I accidently made a mistake in the signature and now am unable to fix it or create a new signature. I did not have a DocuSign account when I signed and adopted the signature at the time. How can this be fixed?

Thank you

Best answer by Mayar.Abounnaiem

Hello ​@gg10 you have to reach out to the envelope sender to either correct it or to resend a new enveloppe. 

View Original
Is this content helpful?

1 reply

Mayar.Abounnaiem
Docusign Employee
Forum|alt.badge.img+3

Hello ​@gg10 you have to reach out to the envelope sender to either correct it or to resend a new enveloppe.