I am trying to determine if a set of documents are authentic DocuSign documents. Each document has a DocuSign Envelope ID at the top and the signatures have a frame/ID.
However, many documents have the same DocuSign Envelope ID at the top of the page. I understand that the document ID should be unique to each document. Why would the same ID be on different documents?
Also, in order to track the duplication of DocuSign Envelope IDs, I’ve noticed that when I copy/past these IDs into a different format (Excel, for example), up to three different DocuSign Envelope IDs are revealed. Why would this happen? Would multiple DocuSign Envelope IDs be assigned to one document during the course of signing?
Thank you for reaching out to the Docusign Community.
The documents with the same envelope ID, do you know if they created using the same Word/PDF file?
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Let us know if you need further assistance.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Thank you for reaching out to the Docusign Community.
The documents with the same envelope ID, do you know if they created using the same Word/PDF file?
Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.
Let us know if you need further assistance.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Many of the documents appear to be templated contracts which are the same format but have different details. How would this affect the DocuSign Envelope ID? I note that we did not create the documents, but are reviewing them for authenticity.
There is a chance that the documents that are being used contains an envelope ID for an older envelope, can you provide a screenshot of what you are seeing?
Let us know if you need further assistance.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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