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Question

Correct and Resend Feature not visible

  • October 11, 2024
  • 2 replies
  • 35 views

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A signer has declined to sign because they need the signer proceeding them to sign first. I noticed my “Correct” and “Resend” features are missing from this particular signing order, so I’m unable to correct the Signing Order. Usually I have access. How do I resend or correct?

 

2 replies

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  • Newcomer
  • 3 replies
  • October 13, 2024

I do not have the correct and resend feature for mine either.  ID:.  I am the admin and was the original sender.


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  • Community Moderator
  • 2070 replies
  • October 29, 2024

Hi @CathyW, and @jrdunford,

 

Thank you for reaching out to the Docusign Community.  

If a signer has declined to signed then the envelope in question has been voided and cannot be corrected. Under these circumstances, you will be required to recreate the envelope. 

To save some time and effort, I suggest copying the envelope, as described below:

Copy Envelopes

Feel free to let us know if you need further assistance with this. 

 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!