I’m about to pull my hair out because I’m trying to allow someone to use my computer to sign a document and even though I’m not logged in, the document automatically uses my signature and won’t give the option of choosing a signature. I’ve tried different browsers, different computers, cleared all the signatures in my docusign account, added her signature to my docusign account, in google I cleared my cache, cookies, autofill data, signed out, signed in to a different account - really - everything I could think of. My name/signature info must be attached to the document somehow and I don’t know how to un-attach it so she can sign her name on the document. It’s strange though because the document isn’t designed to be signed by the person who creates it, it’s designed to be signed by the person signing up. I didn’t create the document, it’s generated when I fill out the registration form through my company website. I’ve never had this happen before and I’m so frustrated I want to smash something! Please can someone help me?
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