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Notification after mispelled email

  • September 26, 2024
  • 3 replies
  • 26 views

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Hey Docusign community,

I was wondering if I can get any kind of notification if I spell a name in an email wrong but the company name is right and recieves the mail?

I tested this case and and Docusign tells me it’s still waiting for the reply.

 

Thanks a lot for your replies,

jsul2024

Best answer by Alejandro.Ramos

​Hi @jsul2024,

 

I hope you are doing well.

I would like to confirm if the suggested solution answers your question?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 

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3 replies

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  • Community Moderator
  • 2070 replies
  • September 27, 2024

Hi @jsul2024,

 

Thank you for reaching out to the Docusign Community.  

The only notification that would work close to what you are looking for is the Failure status triggered when the email cannot be delivered to the address you specified. You can find more details on how to approach this scenario, here:

Why am I getting the Failure status after sending an envelope?

Feel free to let us know if you need further assistance with this. 

 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 


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  • Author
  • Newcomer
  • 4 replies
  • October 7, 2024

Hey Alejandro,

thanks for the reply, which I feared would be like this.

Thanks anyways, I’ll try to find a workaround :).

 

Best regards,

jsul2024


Forum|alt.badge.img+15
  • Community Moderator
  • 2070 replies
  • Answer
  • October 29, 2024

​Hi @jsul2024,

 

I hope you are doing well.

I would like to confirm if the suggested solution answers your question?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!