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Question

Voided docs

  • September 25, 2024
  • 2 replies
  • 53 views

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Hi

I have 3 documents that has been signed by everyone except 1 person, and now they are listed as voided.

How can I re-instate the document and make sure the signatures already on there are kept, so that I only need to send to that 1 person who is missing?

 

Thanks 

 

2 replies

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  • Digital Collaborator
  • 143 replies
  • September 25, 2024

@Birgitte 

T the best of my knowledge you can’t. Once a document has been voided - either by the sender or because a signer refused to sign - there is nothing to do. You will need to resend the documents to everyone for signature.

There is a suggestion in “Ideas” for the developers to change this behavior. You could upvote that and hope that a change is implemented in future…

sorry

mr1


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  • Community Moderator
  • 2554 replies
  • October 30, 2024

Hello @Birgitte 

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Best regards,

Nathaly | Docusign Community Moderator
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