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Whether there is an option to send notification email to all signatories or specific signatories i.e. not just to those who are pending with signature

  • September 11, 2024
  • 4 replies
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Hi Team, could you kindly advise whether there is an option to send notification email to all signatories or specific signatories i.e. not just to those who are pending with signature? Looking forward to your response. Thanks!

Best answer by JohnSantos

Moya Sun wrote:
JohnSantos wrote:

 

Hi John and team,

Thanks for your prompt response!

Further if there is a signing order, is there a way all recipients will be notified where is it currently sitting at? Just wanna ensure everyone is aware what is the status for tracking purposes.

Thanks for your help!

Kind Regards,

Moya

Hi @Moya Sun  - Not really a way to notify everyone if there is a signing order.  They only get notified when it is their turn to sign.

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JohnSantos
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  • September 11, 2024

@Moya Sun 

Once you have sent an envelope, you can resend a notification to sign. If there is no signing order, all recipients will be notified. However, if there is a signing order, only the recipients who are next in the routing order will be notified.

Once all recipients have signed and the envelope is marked as completed, a notification will be sent to all signatories informing them that the process is complete.


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  • September 12, 2024

Hi John and team,

Thanks for your prompt response!

Further if there is a signing order, is there a way all recipients will be notified where is it currently sitting at? Just wanna ensure everyone is aware what is the status for tracking purposes.

Thanks for your help!

Kind Regards,

Moya


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  • Author
  • Newcomer
  • 2 replies
  • September 12, 2024
JohnSantos wrote:

@Moya Sun

Once you have sent an envelope, you can resend a notification to sign. If there is no signing order, all recipients will be notified. However, if there is a signing order, only the recipients who are next in the routing order will be notified.

Once all recipients have signed and the envelope is marked as completed, a notification will be sent to all signatories informing them that the process is complete.

Hi John and team,

Thanks for your prompt response!

Further if there is a signing order, is there a way all recipients will be notified where is it currently sitting at? Just wanna ensure everyone is aware what is the status for tracking purposes.

Thanks for your help!

Kind Regards,

Moya


JohnSantos
Valued Contributor
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  • Valued Contributor
  • 976 replies
  • Answer
  • September 12, 2024
Moya Sun wrote:
JohnSantos wrote:

 

Hi John and team,

Thanks for your prompt response!

Further if there is a signing order, is there a way all recipients will be notified where is it currently sitting at? Just wanna ensure everyone is aware what is the status for tracking purposes.

Thanks for your help!

Kind Regards,

Moya

Hi @Moya Sun  - Not really a way to notify everyone if there is a signing order.  They only get notified when it is their turn to sign.