Back to Docusign.com
There are tiny dots on all of my completed documents. When printed out and re-scanned (as is necessary for my work) these dots darken, or shadow, the pages. Sometimes they are too dark for my sub-contractors to read. Is there a way to NOT have the tiny dots appear on the completed document? I have the watermark feature turneed OFF currently, which is what I thought the dots were. Apparently they are something else…. ?? Can anyone help?
Solved
tiny dots on completed documents
+1- Newcomer
Best answer by mrave
Can you provide an example? It could be related to your printer or scanner that these dots are added.
Docusign does not add any tiny dots to documents during the signature process.
Printing out and re-scanning a signed document will result in a copy that is not an original and does not have any seals to provide authenticity. It will rightfully be rejected by anyone if received and it not legally binding. Not sure why it is necessary, but introduces a lot of risk in progressing.
+14- Docusign Employee
- 929 replies
- Answer
Can you provide an example? It could be related to your printer or scanner that these dots are added.
Docusign does not add any tiny dots to documents during the signature process.
Printing out and re-scanning a signed document will result in a copy that is not an original and does not have any seals to provide authenticity. It will rightfully be rejected by anyone if received and it not legally binding. Not sure why it is necessary, but introduces a lot of risk in progressing.
+14- Community Moderator
- 2763 replies
Hi
I hope you are doing well.
I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Most helpful members this week
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationJoin the Docusign Community by logging in with your Docusign developer or customer account credentials.
Don’t have an account? You can create a free one when registering.
Note: Partner-specific logins are not available yet. Partners should log in as either a customer or developer
Docusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.