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Merge two DocuSign Accounts with the same email address

  • December 12, 2022
  • 1 reply
  • 2110 views

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Is there a way to merge two DocuSign accounts with the same email address? One account was the free version, and the other is our paid, production account.

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

Currently, there is no option to merge accounts, this is the closest option that we offer, https://support.docusign.com/s/document-item?bundleId=jux1643235969954&topicId=twa1578456463932.html&_LANG=enus.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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  • Docusign Employee
  • 1935 replies
  • Answer
  • December 12, 2022

Hello,

Thank you for reaching out here in the DocuSign Community.

Currently, there is no option to merge accounts, this is the closest option that we offer, https://support.docusign.com/s/document-item?bundleId=jux1643235969954&topicId=twa1578456463932.html&_LANG=enus.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.