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Hello Team! Could you please help me to find out a way to show up automatic reminders history? Thank you in advnce, Stathis R.

  • November 21, 2022
  • 2 replies
  • 41 views
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Docusign Employee
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Hello Team! Could you please help me to find out a way to show up automatic reminders history? Thank you in advnce, Stathis R.

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

There is a feature that would need to be enabled in the backend for the reminders log can show up in the envelope's History. Please create a Customer Support case to have the feature enabled, if applicable: https://support.docusign.com/en/contactSupport 

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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2 replies

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Docusign Employee
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  • Community ExpertDocusign Employee
  • Docusign Employee
  • 1935 replies
  • Answer
  • November 21, 2022

Hello,

Thank you for reaching out here in the DocuSign Community.

There is a feature that would need to be enabled in the backend for the reminders log can show up in the envelope's History. Please create a Customer Support case to have the feature enabled, if applicable: https://support.docusign.com/en/contactSupport 

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

C
Docusign Employee
Forum|alt.badge.img

Hi Nathaly,

Thanks for your immediate reply!

BR,

Stathis R.

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