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Good morning.
What happens to a user's envelopes after they are closed? Are they deleted in accordance with the configured retention policy?
Thank you in advance and best regards.
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What happens to a closed user's envelopes?
+1- Newcomer
Best answer by mrave
A user’s envelopes remain in their account after they are closed. You may transfer the envelopes to a different user leveraging the “Envelope transfer” functionality.
If you have configured a retention policy, it applies to all envelopes of the account regardless of the user state. They will be deleted in accordance with the configured retention policy.
+14- Docusign Employee
- 929 replies
- Answer
A user’s envelopes remain in their account after they are closed. You may transfer the envelopes to a different user leveraging the “Envelope transfer” functionality.
If you have configured a retention policy, it applies to all envelopes of the account regardless of the user state. They will be deleted in accordance with the configured retention policy.
+14- Community Moderator
- 2763 replies
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