Back to Docusign.com
why can’t my users see all envelopes under shared access? it seems only one envelope appears and nothing in history.
Solved
Shared access
+1- Newcomer
Best answer by JohnSantos
There might be also a filtering option in DocuSign. If the envelopes are older than 6 months, you might need to adjust the settings. Using Filters (docusign.com)
+18- Valued Contributor
- 967 replies
- Answer
There might be also a filtering option in DocuSign. If the envelopes are older than 6 months, you might need to adjust the settings. Using Filters (docusign.com)
+15- Community Moderator
- 2554 replies
Hello
If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Most helpful members this week
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationJoin the Docusign Community by logging in with your Docusign developer or customer account credentials.
Don’t have an account? You can create a free one when registering.
Note: Partner-specific logins are not available yet. Partners should log in as either a customer or developer
Docusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.