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Question

Need Help with Docusign Donation


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I need help with our docusign donation account it says that it is perpetual but I am billed 4500 USD. 

 

2 replies

Michael.Rave
Docusign Employee
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  • Docusign Employee
  • 929 replies
  • February 3, 2025

@nyliphl 

Based on the provided screenshot, it looks like you purchased a Docusign account via a TechSoup offering. Therefore, TechSoup is your primary contact and you should contact them directly to resolve your inquiry.

I am not familiar with their offering and promo codes, but rules, eligibility and restrictions may apply.


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  • Author
  • Newcomer
  • 1 reply
  • February 13, 2025

Thank you! But after a series of email exchange they (Techsoup) cant figure out either.