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Receiving copies by email when the Envelope is sent

  • September 10, 2024
  • 2 replies
  • 30 views

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Hi,

When I send an envelope through DocuSign, I always receive both unsigned and signed copies after the signer completes the process. Is there a way to stop receiving these copies to my associated account email?

Thanks,

Best answer by Hengfeng Ge

you can configurate the email preferences for sender:https://admin.docusign.com/email-preferences.

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

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2 replies

Hengfeng Ge
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  • Rising Star
  • 469 replies
  • Answer
  • September 10, 2024

you can configurate the email preferences for sender:https://admin.docusign.com/email-preferences.

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.


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  • Community Moderator
  • 2554 replies
  • September 24, 2024

Hello @Laura Marin ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!