Getting error: JSON heap size limit exceeded while uplaoding document of 4.3 KB from Salesforce: At this line: myEnvelope = dfsle.EnvelopeService.sendEnvelope(myEnvelope, false);, this error is returned . Please suggest

Question

Getting error: JSON heap size limit exceeded while uplaoding document of 4.3 KB from Salesforce: At this line:                 myEnvelope = dfsle.EnvelopeService.sendEnvelope(myEnvelope, false);, this error is returned . Please suggest

Sai.Dandamudi · Answer

Hello TeamJSON heap size limit exceedederror in Salesforce occurs when the serialized envelope data exceeds the allowed limit. DocuSign has file sze limitation https://support.docusign.com/s/articles/DocuSign-Document-and-Envelope-File-Size-Limitations?language=en_USthis can result from a large document, excessive recipients, or redundant envelope data. To resolve it, ensure your document is properly encoded and minimal in size, streamline the envelope data by removing unnecessary fields or tabs, and use a `dfsle.EnvelopeDefinition` object to optimize the payload. And If the issue persists, test with smaller payloads or contact DocuSign support for guidance with DocuSign API logs for further troubleshooting.ThankyouSai

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