Docusign Layout error

Question

Got this error while made some changes on the layout like checked the check box for opportunity record type in layout got the below mentioned error how to resolve it

Failed to update layouts. Please try again. Error: In field: relatedList - no CustomField named dsfs__DocuSign_Recipient_Status__c.dsfs__Opportunity__c found

Alice.Goglione · Answer

Hello,This is Alice, Developer Support Engineer at Docusign.Our Salesforce team will need to take a look into the error in more detail through a Support case, as it is possible we are running into a bug from the Docusign integration for Salesforce.A Support case can be created through theWeb Formor by logging in to the Support Site and selectingCreate a Case. Make sure to select "Salesforce Integrations” in the case category section and what integration is being used, so it is directed to the correct team.As many details as possible of the conditions and steps to reproduce the problem, as well as screenshots, will help the appropriate teamreaching a solution faster, so make sure to include them.If there is anything that I can help along, please let me know.Best regards,Alice Goglione (she/her) | Developer Support Engineer II

Reply

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Scanning file for viruses.

This file cannot be downloaded