Writeback to DocuSign Status Object with DocusSign App Launcher?

Question

Hi,We are piloting an upgrade of the Docusign eSignature App (Version 7.2.1) to DocuSign Apps Launcher for Salesforce (Version 6.10.2).Behavior with the legacy eSignature app was for the signed documents to be written back to the DocuSign Status object.  It appears that the behavior in DAL is to write the signed documents back to the envelope’s related object (Opportunity, Contact, etc).Is it possible to change this behavior in DAL?  We have a lot of automation/code relying on the documents being attached to the DocuSign Status object that will need to be changed if we can not modify that behavior.

nathaly.monge · Answer

Hello @GTI337,Welcome to the Docusign Community and thank you for posting your concerns!What you are experiencing is as designed. Our Legacy product wrote back to the status object and could be set up to write back to other objects using the connect settings. However, DAL does not currently have the capability to write back to an object other than the record it was sent from.We invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together.Let us know if you need further assistance with this.Best regards,Nathaly | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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