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Wrap text in table

  • April 10, 2024
  • 5 replies
  • 223 views
T
Newcomer
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Hello, when generating a document via DocuSign Gen, is there a way to improve word wrapping within a table? The content of the table is generated via TableRow repeat merge tags.

Example

Solutions

  1. Wrap as
    1. Application- 
    2. consultant
  2. Dynamic table to extend column width
  3. Else?

Best answer by nathaly.monge

Hello @thagge,

 

Thank you for reaching back and my apologies for the late reply.

 

Gen retrieves the complete data value stored within the Salesforce data table. In this case, where it looks like it truncates the data, I'd say this is not an expected behavior. I'd recommend creating a case with support for further troubleshooting of this issue.

 

Please open a Customer Support case by clicking the following link, and we’ll address your request as soon as possible. https://support.docusign.com/en/contactSupport  

 

  1. Select Open a Support Case at the top of the page.
  2. Select the Continue button beneath eSignature, Rooms, and CLM. Note: If you're a DoD customer, select DoD Customer Login.
  3. Log in using your Product credentials (email and password) and select Continue:
    1. The DocuSign Support Center requires login credentials for a Production account. The account can be a Trial account, but it must be in a Production environment (i.e., not a Demo or Sandbox environment).
    2. Have issues logging in? Try these troubleshooting steps.
  4. Select a Case Subject.Note: If you have multiple DocuSign accounts, a pop-up will appear. Select an account to continue.
  5. Select any of the resources under ‘Need Answers Fast?’ that address your issue.
  6. If that doesn't answer your question, select the Add Case Details button.          
  7. Complete the case form.

 

Let us know if you need further assistance with this.

 

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

5 replies

N
Community Moderator
Forum|alt.badge.img+17
  • nathaly.mongeCommunity Moderator
  • Community Moderator
  • April 12, 2024

Hello @thagge,

 

Welcome to the DocuSign Community and thank you for posting your concerns!

 

I’m sorry to hear that the word wrap is not working as expected? I understand you are looking for a more feasible way to word wrap.

 

However, to better assist you, can you provide a more specific explanation on what you would like to accomplish?

 

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

N
Community Moderator
Forum|alt.badge.img+17
  • nathaly.mongeCommunity Moderator
  • Community Moderator
  • April 26, 2024

Hello @thagge ,


Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.


Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
 

T
Newcomer
Forum|alt.badge.img+2
  • thaggeNewcomer
  • Author
  • Newcomer
  • April 29, 2024

Hey Nathaly,

 

thanks for coming back on this, however I’m not sure how to explain in any more detail.

 

The table cell cuts the line illogically into:

Applicationcons

ultant*

English grammer would dictate to start a new line for new syllables

Applicationcon-

sultant

or even better:

Application-

consultant

 

 

Can we achieve this with DocuSign, or is there any other solution to the problem?

 

*Applicationconsultant is just one example to display the problem we face with tables and line breaks

N
Community Moderator
Forum|alt.badge.img+17
  • nathaly.mongeCommunity Moderator
  • Community Moderator
  • Answer
  • May 1, 2024

Hello @thagge,

 

Thank you for reaching back and my apologies for the late reply.

 

Gen retrieves the complete data value stored within the Salesforce data table. In this case, where it looks like it truncates the data, I'd say this is not an expected behavior. I'd recommend creating a case with support for further troubleshooting of this issue.

 

Please open a Customer Support case by clicking the following link, and we’ll address your request as soon as possible. https://support.docusign.com/en/contactSupport  

 

  1. Select Open a Support Case at the top of the page.
  2. Select the Continue button beneath eSignature, Rooms, and CLM. Note: If you're a DoD customer, select DoD Customer Login.
  3. Log in using your Product credentials (email and password) and select Continue:
    1. The DocuSign Support Center requires login credentials for a Production account. The account can be a Trial account, but it must be in a Production environment (i.e., not a Demo or Sandbox environment).
    2. Have issues logging in? Try these troubleshooting steps.
  4. Select a Case Subject.Note: If you have multiple DocuSign accounts, a pop-up will appear. Select an account to continue.
  5. Select any of the resources under ‘Need Answers Fast?’ that address your issue.
  6. If that doesn't answer your question, select the Add Case Details button.          
  7. Complete the case form.

 

Let us know if you need further assistance with this.

 

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

T
N
Community Moderator
Forum|alt.badge.img+17
  • nathaly.mongeCommunity Moderator
  • Community Moderator
  • May 15, 2024

Hello @thagge ,


If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

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