'View All' link in Docusign Envelope Status component added to a salesforce lightning record page does not list all the docusign envelopes. Getting error ' The requested resource doesn't exist.'

Question

Ideally when we click on view all link, it will be redirected to ‘Docusign Status’ list view to display all the docusign enveloped created from salesforce. This was working fine earlier but recently it shows ‘the requested list view resource doesn’t exist’. We don’t have control over Docusign envelope status aura bundle component to modify the list view filter name as it is a managed package.

Current behavior:

Expected behavior:

Alejandro.Ramos · Accepted Answer

Hi @Gomathi,Welcome to the Docusign Community!We are glad to have you here and can't wait to help share as much knowledge as possible.I am sorry to hear that you haven’t been able to check your envelope’s status in Salesforce as you used to, but I will assist you in correcting the issue.The name of the navigation item you are selecting in in screenshot 1, along with its URL leads me to believe that this is not the option you are looking for.Are you able to add the “DocuSign Status” Navigation item to your Sales Home Dashboard?For detailed steps on this process, see:Add Tabs to an App's Navigation MenuFeel free to let us know if you need further assistance with this.Thank you for using Docusign, we hope you have a wonderful rest of your day!Best regards,Alejandro R. | Docusign Community ModeratorPlease click "Best Answer" below if you find my reply to be a valid solution to your issue!

Alejandro.Ramos · Answer

Hi @Gomathi,I hope you are doing well.I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Alejandro R. | Docusign Community Moderator "Select as Best" below if you find the answer a valid solution to your issue!

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