Translating Salesforce Picklist values to the DocuSign template

Question

Hi all,

We are currently setting up quote templates in 6 different languages using DocuGen for Salesforce. There are multiple picklist on this template, e.g. payment conditions, which should show up based on the language of the contact.

Is there a way to translate these picklist values in Salesforce and get the right translation to show up in a scalable way?

A formula field could work, but would require changes every time a new picklist or picklist value is added.

Kind regards,
Loran

nathaly.monge · Accepted Answer

Hello @Loran Seuters,Welcome to the DocuSign Community and thank you for posting your concerns!I understand you are looking totranslate the picklist values in Salesforce and have it shown in a scalable way.Gen will produce the data on the document however it’s represented in the salesforce database. So if it’s not translated in the database then Gen won’t automatically translate it. Another workaround is to use Gen’s Conditional tags on the document itself to translate the text based on whatever the picklist value is. Example attached.Let us know if you need further assistance with this.Best regards,Nathaly | DocuSign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

nathaly.monge · Answer

Hello @Loran Seuters,If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Best regards,Nathaly | DocuSign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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