I wanted to send a docusign to myself through salesforce as a test and it popped up this error. I also tried to send it to other users in Salesforce and it still popped up that same error
Solved
Has anyone received a plan item is not enabled error?
Best answer by Community Expert
Are you using a template in DocuSign or is it a document that you are adding in the process.
The error is on Guided Forms Html which is a specific product that you need to have but not sure why you would need this when using DocuSign and Salesforce.
Regards,
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