Getting Error " This account dont have permission to merge fields" in salesforce

Forum|Forum|2 years ago
April 5, 2024
4 replies
141 views

Please provide solution or permission to merge field while creating docusign envelope Template.

Salesforce

Best answer by Michael.Rave

It is a paid feature, which explains why the free account does not have permissions to use it.

Michael.Rave

Docusign Employee

@Chandu

Did you purchase a DocuSign plan that includes DocuSign eSignature for Salesforce?

If yes, have you installed the DocuSign Apps Launcher package in your Salesforce account and connected it to your DocuSign eSignature account that you are trying to create the template in?

This DocuSign Support article has additional information.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

C

Chandu

Author

Newcomer

Hi @Michael.Rave
Thanks for replying.

I am using free version of it.

Michael.Rave

Answer

Docusign Employee

It is a paid feature, which explains why the free account does not have permissions to use it.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

C

Christopher.Alpizar

Docusign Employee

Hi @Chandu,

I hope you are doing well.

I would like to confirm if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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