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Question

Please provide voided document retrieval process, or search and view all

  • 28 August 2024
  • 3 replies
  • 15 views

Please provide voided document retrieval process, or search and view all.

 

Hello @Gasher17 ,

Welcome to the Docusign Community and thank you for posting your concerns!

Can you clarify on your request?

Do you want to unvoid a voided document? If so, unfortunately, this is not possible, voided documents can not be unvoided, you would need to create a copy of the needed document and send out for signature: Void Envelopes

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


Thank you for the reply.  I do not need to “undo” voided documents.  I just need a list of those customer’s docs that have expired or been voided due to timing out.  Can I search or pull a list of those?


Hello @Gasher17,

Thank you for clarifying.

You can run an envelope Report and change the Filter to only include the voided status and you can edit the Columns to include when the envelope was expired: Envelope Report

If you are an admin the report should show all envelopes from the account.

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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