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Legacy User
March 22, 2023
Solved

How do I open Rooms on an iPhone? The option ‘switch to rooms’ doesn’t work.

  • March 22, 2023
  • 4 replies
  • 316 views
How do I open Rooms on an iPhone? The option ‘switch to rooms’ doesn’t work.
Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

We apologize for the inconvenience, but Rooms in not supported in the Mobile App, you will need to access it through the web browser.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

4 replies

Legacy User
March 22, 2023

Hello,

Thank you for reaching out here in the DocuSign Community.

We apologize for the inconvenience, are you using the mobile app or the web browser?

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Legacy User
March 28, 2023

I’m using the mobile app and can’t find Rooms

Docusign Employee
March 28, 2023

Hello,

Thank you for reaching out here in the DocuSign Community.

We apologize for the inconvenience, but Rooms in not supported in the Mobile App, you will need to access it through the web browser.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Legacy User
March 28, 2023

type in rooms.docusign.com in your mobile browser

This is what the help desk said to do.