Change Folders

Forum|Forum|2 years ago
August 28, 2024
2 replies
142 views

I have an admin profile at the company I work for. However, I am unable to change folders for already signed documents (this option does not appear for me). However, the company's other admin profile can.

Any thoughts about it??

N

nathaly.monge

Docusign Employee

Hello @Bruno ,

Welcome to the Docusign Community and thank you for posting your concerns!

Can you provide a screen shot of the folders you are talking about or where you want to change them?

Can you ask the other admin to confirm if you have the same permission profile as them?

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

N

nathaly.monge

Docusign Employee

Hello @Bruno ,

Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.