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Question

DocuSign System

  • January 14, 2025
  • 2 replies
  • 17 views

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I am a DocuSign Admin and noticed that employees are being given seats in eSignature by Docusign System and not by me.  How can I disable this feature so that only Admins can provide a seat and not DocuSign System?

2 replies

Michael.Rave
Docusign Employee
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  • Docusign Employee
  • 929 replies
  • January 16, 2025

@msoria333 

Did you configure Single-Sign-on (SSO) with Just-in-time (JIT) provisioning for your Docusign account? Other than that I cannot think of a way why users could be automatically created in your Docusign eSignature account.

If you turn off the JIT, no user will be created from your identity provider automatically and you need to add them manually, what seems to be what you are looking for.


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  • Community Moderator
  • 143 replies
  • January 24, 2025

Hello ​@msoria333,

Thank you for reaching out here in the Docusign Community. Welcome to the Docusign Community and thank you for posting your concerns!

 

We have noticed that you have not replied on your post, please let us know if you need further assistance with this.

 

Best regards,

Rodolfo | Docusign Community Moderator
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