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We use Docusign eSignature API
One of our customers needs to set up a QES, and some of the signatories have last names with diacritical marks (e.g., a slashed "o" or umlauts).
Could this potentially cause any issues with identity verification?
+12- Rising Star
- 517 replies
the support suggest create a sub-account for SBS, their some setting of account will be changed after enable SBS.
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+2- Newcomer
- 1 reply
Hi!
I'm not sure I completely understood your response.
It seems that the proposed solution doesn't fully address the issue highlighted in bold. Could you please provide more clarification?
Thanks!
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