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Question

Unexpected API Behavior

  • November 12, 2024
  • 1 reply
  • 49 views

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Hello DocuSign Community,

I am using the DocuSign Monitor API in my developer account and have noticed an unusual behavior in the API responses. Specifically, records with the data field having attributes such as IDs, IPs, or user agents are returned as a list of individual characters rather than as a single string.

For example, instead of:

"userId": "abab12"

the API response gives:
 

"userId": ["a", "b", "a", "b", "1", "2"]

This behavior is not consistent across all records and only occurs in certain records. Is this the intended behavior of the API, or could it be a potential bug?

Note: I have observed this behavior at least for ‘Alert’ records related to ‘Envelope’ activities.

I have attached a screenshot for reference.

Docusign Monitr API response

 

1 reply

Ivan.Dinkov
Docusign Employee
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  • Docusign Employee
  • 35 replies
  • November 13, 2024

Hi @narendra-nandaniya 

This sounds like a bug. Please open a case through the support center