Use Powerform issue: This envelope cannot be sent because it was already digitally signed, and is not in a valid state to resend.

Hello @Pauline ,

Welcome to the Docusign Community and thank you for posting your concerns!

I’m sorry to hear that you are getting an error when attempting to use a PowerForm.

Just to confirm, you are selecting use on the template associated with the PowerForm, is that correct?

Can you attach the JSON of that template you are using for testing purposes?: Download Templates

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

hi, 

thanks for your message, see attached

Just to confirm, you are selecting use on the template associated with the PowerForm, is that correct?

> correct

Hi Nathaly,

Thanks a lot, it fixed the issue. Is it a known bug? What is the limit of disabling this?

Hello @Pauline ,

Thank you for reaching back,

The issue you were experiencing is usually related to combining a type of qualified signature and the "Document rectification" option as this option allows recipients to make changes to the document using the document correction functionality.

If the problem persists, in this case the account administrator must create a request with support to completely deactivate this option from your account.

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!